Skip to main content
Important Announcements:

Please note: Our software products ONLY work with QuickBooks DESKTOP. NOT COMPATIBLE WITH QUICKBOOKS ONLINE, QUICKBOOKS MAC, or RIGHT NETWORKS HOSTING.

8/18/23 - The software that our website is built on underwent a major upgrade.  As with many upgrades, things break!  We're still working diligently to correct the problems, but this is a HUGE website with almost 23 years of information.  We appreciate your patience.  

Who provides and how do I obtain support?

Last Updated: 07 May 2015
Share this!
Pin It

All technical support for Certified Payroll Solution is handled directly by Sunburst Software Solutions, Inc., it is not outsourced.

You will be dealing directly with the people who wrote and designed the program, and those who have been trainged specifically to support the software.

Support may be obtained Monday through Friday 8 a.m. to 5 p.m. Eastern Standard Time by phone, fax, or email.

Additionally, we provide an abundance of self-help materials are available in our Certified Payroll Solution Training, Support & Resource Center .

View our full Support, Training & Maintenance Policy here.