Contact Sunburst Software Solutions, Inc.

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If you are contacting us about:

• "Unsupported version of QuickBooks (17)" after a recent QuickBooks update  --> simply update OUR software.  From the Help Menu --> choose Check for Updates --> Download current version.
• problems uploading to the "new & improved" DIR website, we are well aware of the issues.  DIR needs to fix things on their end before you will be able to upload.  For more information, please read this support article before contacting us - New California DIR Website. 
• the status of the NEW WH-347 form that expires in 2028, please read this support article before contacting us - New WH-347 form Expires 1/31/2028 

IMPORTANT NOTES:

All email inquiries will be responded to within 24 hours during our normal business hours.

We have found that most questions sent in via email can be answered through our Training, Support & Resource Area - this is a good alternative if you need an answer immediately.

Thank you!